fbpx Export transaction insurance | KredEx


The purpose of export transaction insurance is to give companies peace of mind when they are transacting business on foreign markets. This agreement provides additional protection when you are already using other KredEx services. The service allows your company to offer flexible payment terms for buyers abroad. If they are unable to pay invoices properly, your company will not suffer as a result.


  • You can insure a single sales transaction and the entirety of the payment risk associated with a foreign buyer
  • You can boldly start sales in an unknown foreign market
  • You can get more information about a buyer’s background and financial situation
  • You gain a competitive advantage as instead of asking for a prepayment, you offer customers a payment term
  • You gain assurance that you will receive payment after shipping goods
  • You will receive compensation if the customer proves insolvent
  • You will get assistance in collecting debts

For who?

  • Start-up
  • starting enterprise
  • established company
  • exporting company

Service is suitable if

  • You are taking your first steps in export
  • You need to execute a one-time export transaction
  • You have only a few buyers in foreign market
  • The payment term for your buyers is up to 180 days

Important conditions

  • Insurance covers losses your company incurs due to unpaid invoices
  • Insurance indemnifies you for insurance events agreed in the insurance policy
  • The buyer’s country of location is outside Estonia
  • The payment term for your customers is generally 90 days (not more than 180 days)
  • Insurance covers up to 85% of losses
  • Your expenses on the insurance policy comprise the premium and the fee for evaluation of buyers
  • You are required to provide timely notice to KredEx should a buyer be late with a payment

Good to know

The insurance process

Enter the data to calculate the expenses on credit insurance. The calculator gives you an estimate of the insurance premium and application fee (i.e. the buyer evaluation fee). The precise amount of the premium will be determined after we have performed a background check on the buyer.

Please enter the data for your company and the buyer.

Once we have received the application fee, we will analyse your company’s buyer and financial capability.

After the background check on the buyer, we will send you a detailed offer. Usually this will take 1-2 days, and up to 2 weeks for more exotic countries. The insurance offer is good for three months.

If the offer was suitable, pay the insurance premium. Once it has been received by KredEx, the insurance coverage will be in force.

If a customer is late with a payment, first send them a reminder yourself. If this doesn’t help resolve the problem, let us know within 15 days of the end of the first collection attempt (you can find this on the insurance policy and it is usually 15-30 days). Send us the information by email to krediidikindlustus@kredex.ee or using the form on our website.

You can file a claim if an insurance event has occurred. An insurance event may be the bankruptcy of the buyer or situation where an invoice 180 days past due. Fill in the claim form, appending/attaching documents that substantiate the loss.

We will make the decision on the claim within one month after receiving the application and supporting documents. We will communicate our decision to you in writing.

KredEx Krediidikindlustus encourages responsible business conduct in regard domestic and international business transactions. This means inter alia reasonable care for identifying and preventing situations that may involve corruption risk and for avoiding commitment to grant, acceptance or arranging receipt of bribes in connection with business transactions from which arise payment risks that the parties wish to mitigate with credit insurance.

Every person involved in business transaction must comply with all relevant laws prohibiting bribery. In case of international business transaction, it is significant to comply with laws of every relevant country. Persons involved in business transaction must implement reasonable management and internal control systems in order to assure value aligned conduct within organisation and effectiveness of control environment.

KredEx Krediidikindlustus directs attention to fact that according to Estonian Penal Code both public and private sector bribery is punishable as well as bribery offences committed in foreign states. These offences are punishable by a pecuniary punishment or imprisonment and confiscation of assets or property acquired by the offence. 

KredEx Krediidikindlustus follows OECD Council recommendations for combating bribery in international business transactions https://legalinstruments.oecd.org/en/instruments/OECD-LEGAL-0447 

As recommended by OECD Council, KredEx Krediidikindlustus requests provision of declaration that any party of a business transaction nor anyone acting on behalf of that party is not connected to bribery; is not under charge or investigation in connection to bribery and that all fees payable in connection to the transaction will be for legitimate purpose only.  Declaration may consist in conditions of credit insurance contracts or on a separate formula. Partyʼs connection to bribery may result with the following actions by KredEx Krediidikindlustus: refusal of giving insurance cover, cancellation of insurance contract, suspension of indemnification or reclaim of already paid indemnification.

Contact us

Anneli Liinat
Client Manager
anneli.liinat [at] kredex.ee
Külli Saarepera
Client Manager
kylli.saarepera [at] kredex.ee
Kersti Maisvee
Business Relationship Manager
kersti.maisvee [at] kredex.ee
Ivika Kolk
Acting Sales Department Manager
ivika.kolk [at] kredex.ee

Before signing the contract, check the terms and conditions of AS KredEx Krediidikindlustus and, if you have any further questions, contact our specialists.