Applications for renewing heating systems in small residential buildings have been temporarily suspended due to a technical error


The online environment managed by the State Shared Service Center (SSSC) couldn’t handle the high amount of users, resulting in a system crash around 09:00, shortly after the application forms were made available. At the moment, applications are on hold until the error is fixed. The exact dates for the new application round will be announced on 25 September.

According to Urmo Merila, the Deputy Director-General of SSSC, this event was unprecedented in the history of e-grants. “We apologise to all those who attempted to apply for the grant to renew heating systems in small residential buildings this morning through the e-grant system,” said Merila. “Never before have we seen such a large number of interested people, and it’s likely that the environment simply couldn’t handle the high number of applications. We are collaborating with the Information Technology Center of the Ministry of Finance (RMIT) to identify the cause of the error and enhance our systems in order to prevent such incidents in the future. We will notify users as soon as the e-grants environment is accessible again.”

The purpose of the grant is to improve the air quality of densely populated areas by replacing a solid fuel heater with a heater using renewable energy sources or district heating by upgrading an existing solid fuel heater, resulting in the improved fire safety and energy efficiency of residential heating systems.

The grant is intended for small residential buildings in densely populated areas whose main use is defined in the construction register as a detached, terraced or semi-detached house or a two-apartment residential building. It is also intended for terraced housing, two-apartment residential housing or semi-detached housing if they have an autonomous heating system.

The grant amount is either 50% or 70%, depending on the location. The 70% grant amount is allocated for the replacement of heating systems in Jõhvi, Kiviõli and Sillamäe in Ida-Virumaa, Jõgeva and Põltsamaa in Jõgevamaa and Valga, Otepää and Tõrva in Valgamaa.

The 50% grant is available for houses in Pirita, Nõmme, Kesklinn, Kristiine and Põhja-Tallinn in Tallinn, as well as in Tartu, Viljandi, Rakvere, Kuressaare, Keila, Võru, Türi, Saue, Paide, Tapa, Kärdla, Elva, Haapsalu, Karksi-Nuia, Kilingi-Nõmme and Pärnu.

Information about the reopening of the application round will be posted on the following website within a week